At Basement, we value our customer’s trust in keeping their information safe and secure. The security and privacy of our customers are our top priority. We are vigilant about the security of information and continuously work to maintain industry-standard security protocols and procedures.
Basement prioritizes the confidentiality of our users' information. We only collect the data we are given permission to use by our customers, based on the features they choose to implement, such as email data and your name and image on Gmail. Q does not gather data on email threads that the user has not granted permission to analyze.
As attestation of Basement’s high data privacy and security standards and prioritizations, we have attained international security certifications. Basement is GDPR and CCPA compliant and is in the process of attaining SOC 2 (Type 2), ISO 27001, and HIPPA certifications. Basement handles information with utmost seriousness.
Our technology is developed and maintained in-house by experienced computer scientists and software engineers. We do not outsource tasks to smaller partners who could be more vulnerable to data breaches. This is one of the ways we can mitigate risk. Additionally, all of the data collected through Q are secured in transit and are stored on our secured servers and databases.
In the regard of app updates, we perform extensive bug and QA tests before releasing them to users to ensure that the technology is harmless and safe. Basement code is peer reviewed and examined by certified professionals to confirm that the technology is as strong and unsusceptible to bugs as possible.
Another important consideration of any privacy plan is the personnel handling the information. Basement employees receive security awareness training and are constantly reminded of best practices within data guidelines. From the user’s side, the Basement login is secure with Google password protection standards.
Basement’s number one priority is the security of your data. We will continue to do everything we can to make sure your data is safe so that you can focus on what matters most — closing the deal.
