Insights

Gradual Change in Point of Contact

You started the conversation with person "A", but somehow ended up dealing with person "B". What's going on?

Written by Eran
Updated over a week ago

A CC'ed person may have been removed from the conversation by the other party

The number of participating team members in a thread has been reduced. What's going on?

Written by Eran
Updated over a week ago

Someone from the other team has been taken off the conversation.

The sender of that message removed a primary recipient

Written by Eran
Updated over a week ago

A new person from the other team was added to the conversation

A new person from the other team was looped into the conversation - what's going on?

Written by Nelly Bart Zuckerman
Updated over a week ago

New Person in the Conversation / 3rd Party

What does it mean when a new person from a 3rd party was added to the conversation?

Written by Nelly Bart Zuckerman
Updated over a week ago

The Other Team Grew Bigger / CCing a new team member

A new person from the other team was CCed to the conversation - what could it mean?

Written by Nelly Bart Zuckerman
Updated over a week ago

New Person CCed to the Conversation / 3rd Party

What could be the implications of a new person in the correspondence?

Written by Nelly Bart Zuckerman
Updated over a week ago

CCed Third-Party Person was Removed from the Conversation

Changes in CCed recipients have potential consequences on the interaction

Written by Nelly Bart Zuckerman
Updated over a week ago

A Third-Party Person May Have Been Removed from the Conversation

What are the possible implications?

Written by Nelly Bart Zuckerman
Updated over a week ago

You Gained the Upper Hand

Hoorah!

Written by Eran
Updated over a week ago

You Gained the Upper Hand (First Time)

Congrats! Wait. What does that even mean?

Written by Eran
Updated over a week ago

You’ve Recently Entered the Selling Zone

What to watch for when you're in the Selling Zone?

Written by Eran
Updated over a week ago

You Lost the Upper Hand

What does it mean and what can you do about it?

Written by Eran
Updated over a week ago

You Lost the Upper Hand (for the First Time)

What does it mean, and what can you do about it?

Written by Eran
Updated over a week ago

You're Out of the Selling Zone

How do you get back in the Selling Zone?

Written by Eran
Updated over a week ago